1kview is an SMM panel that provides authentic and long-term services at affordable prices for customers and resellers.
Choose one of the following:
1. Click the buttons on the Order page — our team will review your request shortly.
2. Use the chat in the bottom-right corner of the website. Our support team typically responds within 5–20 minutes during working hours (6:00 AM – 12:00 PM and 2:00 PM – 11:00 PM, GMT+7). Response times may be slower outside these hours.
3. Submit your request via the Messages (Ticket) section on the website. Average response time is within a few hours.
4. Contact our admin via supported chat platforms or create a group chat with our support team for faster assistance. Admin's contacts:
• Support FAQs — Please Read Carefully when you start with us
How to get support?
Important: For orders queries, ask staff; for service questions, ask admin
- If you are new customer and your order volume is still modest, we recommend you to use Chat button on site or Telegram @1kview_bot so our staff can reach and check for you, it is fast, or you can also send directly to admin via the contacts list on About / support page
- If you are Reseller / API clients who send bulk orders and have your staffs and want to make chat group, please make a chat group yourself and add your staffs and the contact listed on About / support page (1kview admin) first, then if 1kview admin see that have more queries on the group and need 1kview staff to help, admin will add staff to solve
Is there some Rules to be supported better - Support Guidelines?
- Use one platform only.
Send your issue IDs in one place to help us assist you faster. Please avoid sending the same request across multiple channels (chat, ticket, Telegram, etc.), and avoid repeating the same message, as this may slow down the process.
- Contact the correct channel.
If you’ve been assigned a support/chat group, kindly send your messages there. Messaging admins directly is only recommended in special cases, such as when an issue cannot be resolved by staff or when you need more detailed information about services.
- Response time & patience.
We reply from older to newer messages to ensure fairness for everyone, so we appreciate your patience and recommend avoiding repeated questions.
Some services may require verification time before we can check:
- Native Ads views: 1–4 hours to stop campaigns.
- YouTube views: 1–12 hours to appear before we can check.
- Additional time may be needed for admin or developer review.
- Be respectful and clear.
Clear and polite communication helps us support you more efficiently. Providing detailed issue information allows us to resolve your request as quickly as possible.
Can I get extra discounts as a reseller?
If you are a reseller, please inform the admin so your account can be activated with reseller privileges.
Resellers receive around 10% in total bonuses, including automatic discounts, payment bonuses, and spending rewards as outlined in the Reseller Benefits section.
Please note that additional manual discounts beyond these standard benefits are not available.
Reasons for Price Variations
We strive to offer competitive prices while maintaining the highest service quality.
Some sellers may advertise lower prices but compromise on delivery or reliability. Others may use temporary, low-cost methods that produce poor-quality outcomes.
At 1kview, we guarantee full, authentic delivery at the best possible market rates.
Reason for Price Adjustments
We continuously monitor market trends and adjust our prices to remain fair and competitive.
Sustainable pricing ensures consistent quality, reliable delivery, and long-term service performance.
Prevent misuse of the site
To ensure a transparent and lawful environment, we strictly prohibit using services for illegal or inappropriate purposes.
Users are fully responsible for the content they promote. We reserve the right to suspend or terminate services if violations are detected.
Why are some orders cancelled?
Orders may be cancelled due to incorrect links, unsupported formats, or temporary service overloads.
Please review service descriptions carefully before ordering.
Why do some orders drop in quantity?
Quantity drops may occur due to platform filters, inactive accounts, or invalid interactions.
For guaranteed services, refills will be provided where applicable.
Why are some orders pending longer?
Some orders may take longer during peak load or maintenance periods.
You may wait for completion or request a refund if delays are unsuitable.
What if a service doesn’t work?
We only list active services.
Temporary issues usually resolve automatically within a short period.
